Job Details

Responsibilities:* Takes orders from guests or servers.* Maintains a 2 minute or less production cycle for a 20-drink tray or a 2 minute cycle (2 drinks a minute) for a cash bar.* Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverageservers, and presents drinks to guests or servers as required.* Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.* Provides fast, friendly, and professional service.* Provides personalized service and uses guest's name.* Orders and requisitions liquors and supplies.* Arranges bottles and glasses to make attractive display.* Slices and pits fruit for garnishing drinks.* Replenishes bar snacks such as chips, pretzels and nuts.* Maintains a clean and stocked workstation in accordance with established health and safety guidelines.* Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.* Adheres to department and property policies and procedures.* Maintains knowledge of property information, including memorabilia.* Follows alcohol awareness procedures regarding company's responsible beverage service.* Serves as ambassador of goodwill while working and at guest and public relations functions.* Promotes casino events and programs.* Monitors guest consumption of alcohol and intervenes as needed according to guidelines.* Requests ID from customers when legal age is questionable.* Works well with others, especially beverage servers, bartenders, bar backs, beverage supervisor, and slots supervisor.* Resolves service problems according to guidelines.* Upholds the Mission Statement - We create authentic experiences that rock.* Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.* Lives by the Hard Rock Values!* Works banquet functions, and catering events.* Maintains proper sanitation levels at the Bars.Competencies:* Must be able to read, write legibly, understand and speak English.* Must be able to communicate clearly and effectively with all Hard Rockers and guests* Must be able to count money and change correctly.* Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.* Must have basic mathematical skills. Must be able to add, subtract, multiply and divide.* Must meet professional appearance standards as prescribed by Company policy.* Ability to interpret a variety of instructions.* Must project a positive image.* High energy level.* Excellent interpersonal skills.* Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.* Excellent interpersonal and communication skills.* Must be able to communicate clearly and effectively with all Hard Rockers and guests.* Must be able to pass serving alcohol responsibly class and be knowledgeable of A.B.C laws. Also be knowledgeable with regulations related to alcohol gaming.* Must be willing to work a flexible schedule, including holidays and weekends.