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Job Details

Quality Control Specialist

  2026-07-07     Serco Inc.     Biloxi,MS  
Description:

Serco is looking for a OQE Manager that will serve as the central authority for validation, tracking, and adjudication of all Objective Quality Evidence associated with Alteration Installation Teams (AIT) and post‑delivery test events. This role ensures that all work completed during availabilities is properly documented, meets contractual and technical requirements, and is audit‑ready for government review. The position will also own development and execution of the AIT Consolidated Test and Inspection Plan (TIP) framework.Key ResponsibilitiesAIT OQE OversightLead the collection, validation, and submission of all OQE generated by AITs across LPD and LHA platformsVerify all required OQE is complete, accurate, and compliant with contract data requirements and applicable NAVSEA standardsEnsure OQE is properly mapped and traceable to specific work items, test procedures, and TIP requirementsInterface with shipyard, SUPSHIP, and program office stakeholders to resolve OQE discrepancies and deficienciesMaintain centralized tracking tools to provide real‑time status of OQE completion across all work items.AIT Consolidated Test & Inspection Plan (TIP) ManagementDevelop, maintain, and manage the AIT Consolidated Test and Inspection Plan (TIP) across all assigned availabilitiesEnsure all AIT work items are properly captured within the TIP with clear inspection and test requirementsVerify each TIP is fully populated with required checkpoints, acceptance criteria, and associated OQEEnsure alignment between TIP execution, test procedures, and Trial Card generationContinuously update TIP status to reflect execution progress and completion metricsDocument, maintain, and track exceptions to installs.Trial Card Management (BTs, ATs, FCTs)Manage the full lifecycle of Trial Cards generated during Builder's Trials (BTs), Acceptance Trials (ATs), and Final Contract Trials (FCTs)Coordinate with test conductors, waterfront teams, and ship's force to ensure accurate documentation of discrepanciesTrack Trial Card resolution status, ensuring closure actions are properly documented and supported by OQEFacilitate adjudication meetings and provide status reporting to leadership and stakeholdersEnsure all Trial Cards are closed or properly dispositioned prior to key milestone events.Deckplate Support / AIT IntegrationProvide direct support to the AIT Deckplate Lead as required to ensure execution alignment between installation, testing, and documentationAssist in troubleshooting OQE gaps, test execution issues, and documentation discrepancies at the waterfront levelCoordination & ReportingServe as the primary liaison between AIT teams, technical authorities, and program stakeholders for all OQE, TIP, and Trial Card mattersProvide routine status briefs, including risk areas, delinquent OQE, TIP completion status, and Trial Card trendsIdentify systemic issues and recommend process improvements to enhance OQE quality and trial execution efficiency.QualificationsA HS Diploma/GED.A minimum of 5 years of experience.An active Secret security clearance.The ability to travel 50% of the time.Demonstrated experience supporting LPD and/or LHA class ships, preferably in post-delivery or PSA environments.Strong working knowledge of AIT processes, waterfront operations, and naval ship test programs.Proven experience managing OQE documentation, Test and Inspection Plans (TIPs), and Trial Card processes across BTs, ATs, and FCTs.Familiarity with NAVSEA requirements, data item descriptions (DIDs), and quality assurance frameworks.Ability to manage multiple stakeholders in a high operational tempo environment.Proficiency with tracking tools (e.g., Excel-based trackers, databases, or program-specific systems).Additional Desired Skills And ExperiencePrior experience in a lead or managerial role supporting post‑delivery availabilitiesBackground interfacing with SUPSHIP, Regional Maintenance Centers (RMCs), or Program Executive Offices (PEOs)Strong analytical and organizational skills with high attention to detail in high‑visibility environmentsBenefitsOur Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits—from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.Medical, dental, and vision insuranceRobust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract401(k) plan that includes employer matching fundsTuition reimbursement programLife insurance and disability coverageOptional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protectionBirth, adoption, parental leave benefitsEmployee Assistance PlanSerco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.#J-18808-Ljbffr


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