Job Details

Supervisor Race & Sports Book

Supervises all wagering policies of the Race&Sports books

Ensure all AML&Title 31 procedures are followed and tracked accurately

Supervises the function of all personnel in Sportsbook Operations insuring maximum productivity

Coaches, guides and instructs personnel in the proper performance of duties

Administers evaluations, performance reviews and merit compensation within established guidelines. Maintains work schedules for assigned personnel

Oversees personnel development including hiring, training, discipline and administration of merit system

Develops and manages operating plan to ensure operating expenses meet established forecast goals

Ensure Betting limits guidelines are followed

Monitors competitors' practices and technological innovations affecting the Race&Sports book betting industry. Remains aware of legislative action affecting business opportunities

Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately

Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company's assets. Assures facilities and equipment are available and functioning properly

Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance

Qualifications:

• Sports enthusiast
• Excellent interpersonal and communication skills with guests and employees
• Excellent verbal and written skills in English
• Ability to analyze financial statements
• Ability to explain wagering to new guests
• Ability to plan and execute departmental budget
• Excellent organizational skills
• 2 years supervisory experience required
• College education with Financial or Business background preferred
• High school diploma or equivalent required

Physical, Mental and Environmental Demands:

Must be able sit and stand for long periods of time. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must possess a sense of urgency and keep pace with peak levels of business and customer demands. Must be able to work in stressful situations with constant public contact and frequent interruptions. Must possess basic math skills. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift.

Job Info:

• Job Identification 84101
• Job Category Casino
• Job Schedule Full time
• Locations Harrah's Gulf Coast