Job Details

Technical Writer

ERP is seeking an experienced and detail-oriented Technical Writer to support a federal Department of Defense (DoD) agency. The ideal candidate will have a strong background in documenting cloud infrastructure, software modernization efforts, and other technical initiatives. Experience in business development is highly preferred, as this role may involve contributing to proposals and other business-related documentation.

Job Location: Primarily remote, however, may be required to be at customer site at Fort Meade on occasion. Must be in the Washington, DC, Baltimore MD, Northern Virginia area.

Responsibilities

• Develop, write, and edit technical documentation for cloud infrastructure and software modernization projects, ensuring clarity and accuracy.
• Collaborate with engineers, developers, and subject matter experts to gather information and translate complex technical concepts into user-friendly documentation.
• Create and maintain documentation for system architecture, deployment processes, and configuration management for cloud-based solutions.
• Develop user guides, installation manuals, training materials, and standard operating procedures (SOPs) for technical systems and applications.
• Support business development efforts by drafting and reviewing proposal content, technical responses, and other related documentation.
• Assist in the creation of white papers, case studies, and other marketing materials to support business growth.
• Conduct regular reviews and updates of existing documentation to ensure it reflects current practices and technologies.
• Maintain version control and documentation repositories, ensuring accessibility and organization.
• Engage with project teams to understand project timelines, milestones, and deliverables to align documentation efforts accordingly.
• Other duties as assigned.

Qualifications

• Clearance Requirements: Must be a US Citizen able to obtain Final Secret DoD clearance
• Education: Bachelor's degree in English, Communications, Technical Writing, Information Technology, or a related field. Equivalent work experience may be considered.
• Experience: 3+ years of experience in technical writing, preferably in a federal or DoD environment. Demonstrated experience in writing and editing documentation for cloud infrastructure, software development, or modernization projects for a federal agency. Experience working with cross-functional teams in a technical environment, gathering information and translating it into comprehensive documentation.
• Skills: Exceptional written and verbal communication skills, with a strong command of grammar and style. Proficiency in technical writing tools such as Microsoft Word, Adobe Acrobat, and Microsoft SharePoint. Ability to understand and document complex technical concepts, including cloud computing, software development, and IT infrastructure. Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously. Proficiency in using version control systems and maintaining documentation repositories.
• Preferred Qualifications: Degree in English, Communications, Technical Writing, Information Technology, or a related field. Experience with business development, including drafting proposals, technical responses, and supporting materials for federal contracts. Experience writing documentation for cloud based web applications and solutions. Understanding of software development methodologies (e.g., Agile, DevOps) and the software development lifecycle (SDLC). Experience with graphics and document design tools such as Adobe InDesign, Visio, or similar software.

Interview Process

• Recruiter screening
• Development assessment
• Technical MS Teams interview with management