Job Details

## Fulfillment SpecialistApplylocations: Hancock Whitney Plaza - Gulfport, MStime type: Full timeposted on: Posted Todayjob requisition id: R017392Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.****JOB FUNCTION / SUMMARY:****The Fulfillment Specialist 1 is responsible for working/resolving/tracking/reporting issues and requests from bankers and customers for commercial and retail loans. Quality control will be performed and will include the review and validation of the loan system input.****ESSENTIAL DUTIES & RESPONSIBILITIES:***** Issue resolution, tracking, and reporting.* Verifies accuracy of all critical loan codes.* Assist and generates reports needed to comply with regulatory exams and external audits.* Prepares legal documents required in Federal, State, and Civil Subpoenas.* Performs any other duties that may be deemed appropriate.* Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.****SUPERVISORY RESPONSIBILITIES:****None****MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:***** High school diploma or GED required; associate degree preferred* 2 years related experience or training* A combination of education and experience if more than a HS diploma* The following certifications from Hancock Whitney's Computer Based Training (CBT) are required, if applicable, once in this position:* Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z, Reg. H, Reg. D, Reg. O, FCRA)* Certification in HMDA Compliance* Certification in CRA, RESPA, NFIP Regulations* Certification in Microsoft Excel and Access* Strong verbal and written communication skills* Excellent customer service skills and the ability to maintain good customer relationships* Proficient operation of Microsoft Office Products such as Word, Excel and PowerPoint* Excellent verbal and written communication skills in order to communicate effectively with customers and bank personnel* Ability to establish and maintain a high level of credibility with all levels of internal and external customers* Detail oriented* Ability to prioritize tasks effectively* Excellent organizational/planning/project management skills****ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:***** Ability to work under stress and meet deadlines* Ability to operate a keyboard if required to perform the essential job functions* Ability to read and interpret a document if required to perform the essential job functions* Ability to travel if required to perform the essential job functions* Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.### About UsWhen you choose a career with Hancock Whitney (Nasdaq: HWC), we pledge a heartfelt promise: *You can grow. You have a voice. You are important.* You also share in a rich regional heritage and embrace core values—timeless ideals vital to our culture since the 1800s—that inspire how we serve clients, communities, and each other: *Honor & Integrity*, *Strength & Stability*, *Commitment to Service*, *Teamwork*, and *Personal Responsibility*.A fast-growing organization consistently rated among America's strongest, safest financial services institutions, our company is based in Gulfport, Mississippi. Our bank and subsidiaries provide contemporary, comprehensive consumer, commercial, and wealth financial products and services at regional headquarters and 200-plus financial centers across a vibrant Southeast corridor including Alabama, Florida, Louisiana, Mississippi, Tennessee, and Texas.Each day, our nearly 4,000 associates carry on a mission to help people achieve their financial goals and dreams. We come to work to create opportunities for the people we serve in the communities we call home. Together, we continue building a company solidly focused on being better, going beyond, and doing more to secure success for the people and businesses depending on us.Let our legacy lead to your future. Apply now. Learn more at hancockwhitney.com/ourstory#J-18808-Ljbffr