Job Details

Assistant Dispatcher - Automotive Service

Schedule: Full-Time, including a Saturday rotation

About the Role

We are looking for a high-energy Assistant Dispatcher to join our service team. In this role, you will help serve as the air traffic controller for our service bay-routing jobs efficiently, keeping service advisors in the loop, and keeping daily operations moving smoothly. If you know shop operations and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities

• Workload Dispatch: Distribute repair orders to technicians based on skill level and shop capacity to support maximum billable hours and steady workflow.
• Advisor Communication: Partner closely with Service Advisors, providing accurate, real-time updates on vehicle progress, delays, and completion times.
• Shop Flow Management: Monitor open jobs, track carryovers, and assist in maintaining strong stall turnover throughout the day.
• Quality & Safety Assurance: Ensure work moves safely through the shop and meets dealership standards.

• Prior experience in an automotive shop environment (as a tech, advisor, or service assistant).
• Basic to intermediate understanding of automotive repair and shop flow.
• Clear, proactive communication and strong problem-solving skills under pressure.
• Ability to multitask and organize repair orders effectively.
• Valid driver's license with a clean driving record.

• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance
• Paid Time Off (PTO)
• Ongoing training and career development