Pafford Emergency Medical Services (PEMS) operates a secured 9-1-1 emergency call center in a high‑pressure environment in Gulfport, MS. The role involves handling emergency and administrative calls, prioritizing requests, and coordinating with public safety responders using CAD systems and radio/telephone communications.The incumbent works eight to twelve hour shifts including nights, weekends, and holidays, maintaining professionalism and accuracy under stress while supporting a team in a#J-18808-Ljbffr