Job Details

Hard Rock Biloxi seeks a Reservations Lead Agent to oversee the reservations process and PBX operations, ensuring quick, courteous, and effective guest service. You will monitor room inventory, execute daily sell strategies, and support staff across scheduling, payroll, and communications.This role emphasizes maintaining a professional image, high energy, and strong problem-solving skills to resolve guest issues and enhance satisfaction in a fast-paced hotel environment.#J-18808-Ljbffr