Job Details

Residential Aide/ Case Manager

  2020-09-30     Rebekah's House     136 Pine Grove Avenue  

Job title:  Residential Aide/Case Manager

Provide and coordinate services needed to maintain the day-to-day operations of the shelter.  This position requires the Residential Aide/ Case Manager to reside at the shelter.


  1. Completion of intake forms, reading and reviewing House Rules, and Release of Information Forms to residents, and obtaining resident signature on forms.
  2. Provide and Maintain accurate computer and/or written records of resident’s activities pertaining to health, welfare, and job searches.
  3. Attend Seminars and meetings to continue education and maintain network in the community.
  4. Maintain accurate records for ALL donations received.
  5. Conduct house tours of the shelter and dispense information to the public.
  6. Maintain resident confidentiality.
  7. Maintain household records and sometimes assist in resolving residential disputes.
  8. Exercise their communication skills by dealing directly with residents’ problems and by addressing concerns on a daily basis.  Converse with residents to reinforce positive behaviors and to promote social interaction.
  9. Foster a cooperative atmosphere in the house by encouraging residents to be tolerant and respectful of other residents and their property.
  10. Create and supervise house events and programs to help create a sense of camaraderie and add to overall community living experience.
  11. Complete written work order requests for maintenance needs.  Report any immediate safety hazards to executive board and/or property committee chairperson.


High School graduate or equivalent required.  An Associate’s Degree or Bachelor’s Degree in human service area is preferred.

Two years casework experience with a social service agency (public or non-profit) preferable. 

  • Must be 21 years of age.
  • Must pass background criminal check and drug test.
  • Must have a valid Mississippi Driver’s License, own automobile and have automobile insurance.
  • Competency on computer applications such as word processing, spreadsheet and database applications and ability to use such applications in daily administration of the shelter and of client data.
  1. A genuine concern for homeless persons.
  2. Empathy for and understanding of problems, limitations and needs of the homeless.
  3. An ability to effectively communicate and network with other agencies and the general public.
  4. An ability to analyze socio-economic conditions, and identify unmet needs of those served on both micro- and macro basis.
  5. An awareness of various assistance programs and entitlements available to the homeless and displaced populations.

Do not contact this company in solicitation of any product or service.

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